Privacy Policy

Last updated: January 18, 2025

1. Introduction

VoltageMend, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone, address)
  • Company information and job title
  • Payment and billing information
  • Communication preferences

Lead Data

In the course of providing our services, we collect and process information about potential leads, including:

  • Professional contact information
  • Company and industry data
  • Social media profile information
  • Behavioral and engagement data

Technical Information

We automatically collect certain technical information, including:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our lead generation services
  • Process payments and manage your account
  • Communicate with you about our services
  • Analyze usage patterns and optimize our platform
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Your Consent: We may share information when you give us explicit consent
  • Service Providers: We may share information with third-party service providers who assist in our operations
  • Legal Requirements: We may disclose information to comply with legal obligations or protect our rights
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Lead data is typically retained for the duration of your service agreement plus a reasonable period thereafter for business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences, though this may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

VoltageMend, Inc.
Juan A Montes Briceno
350 Emerald Woods St
Horizon City, TX 79928
Email: ceo@voltagemend.com
Phone: +1 (214) 673-8054